Apple and Microsoft already have dedicated staff who are made available to help customers with accessibility related questions. Now Google will do the same in a limited capacity.
The disability support team is available Monday through Friday, from 8:00AM to 5:00PM PST by email only. The team will respond to your questions within 72 hours. Obviously, this is no where near the support level you can get from Microsoft or Apple, but at least it is a start.
You can email the disability support team here
From the Developer
I’m excited to announce that Google has a new dedicated disability support team who can be reached at firstname.lastname@example.org. The support team will be available Monday through Friday, 8am-5pm PT, to answer any questions you may have about accessibility features within Google products, general accessibility and assistive technology questions.
While we’ve been testing internally for some time now, like any new product/project, we still have some kinks to work out. Therefore, we’re hoping the eyes-free community can help us