Vispero has been selected by McDonald’s to assist in providing customers with an accessible kiosk experience.
Who is Vispero?
Vispero is a global leader for assistive technology products for those with vision impairments. Freedom Scientific, TPGi, Enhanced Vision and Optelec, all Vispero brands, have a long history of innovation for customers with accessibility needs.
How does it work?
Vispero’s product, JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as they move through the application.
“The selection of JAWS Kiosk as a solution for McDonald’s is a game changer for providing equal access in Quick Service Restaurants for blind and low vision customers,” states Matt Ater, Vice President of Corporate Business Development and Software at Vispero. “At Vispero, our goal is to innovate for customers with disabilities. Working with McDonald’s allows us to ensure our products are reaching people when they need it most.”
Which restaurants will have this technology?
McDonald’s is in the process of deploying this solution to corporate owned stores and select franchise locations across the US.