Domino’s Pizza has been told its website and app must be made fully accessible to blind people, after losing a legal case in the US.
It follows a complaint from a blind customer who said he first struggled to change toppings and then was unable to complete a pizza’s purchase using the company’s iPhone app. The plaintiff’s case was initially dismissed in 2017 but was successful on appeal. It may now set a precedent for others.
Guillermo Robles began his legal action against the restaurant chain in 2016.
He highlighted that Apple’s smartphones featured built-in screen-reading software to help their visually impaired owners use the internet.