Herbal Essences is already front runners within accessible hair care, by making their shampoo and conditioner bottles distinguishable by touch. Now, they are taking the next step by offering Be My Eyes users free, live video support from their hair care experts.
Have you accidentally washed your hair with conditioner? It’s something we’ve all done once or twice. With so many shampoo and conditioner bottles being completely identical, distinguishing them from each other is not easy for everyone, whether you’re in the shower or at the store. This problem gave rise to a simple solution, which Herbal Essences announced in 2018: tactile markings on shampoo and conditioner bottles.