As the city prepares to welcome a second ride-hailing service, advocates say they’re distressed that people with disabilities are once again being left out.
Lyft announced plans Monday to launch in Ottawa as a competitor to Uber. When Uber arrived in 2016, the company sparked major changes to the city’s ride-for-hire legislation.
Both companies bill themselves as cheaper alternatives to traditional taxis and allow passengers to track their ride using a smartphone app. Since the rides are offered using drivers’ personal vehicles, they rarely accommodate people with mobility devices like wheelchairs and scooters.