Canadian Radio-television and Telecommunications Commission (CRTC,) has announced that as of December 1st, 2017, all individual and small business wireless consumers will have the right to have their mobile devices unlocked free of charge upon request, while all newly purchased devices must be provided unlocked staring December 1,2017.
The updated Wireless Code also has changed the trial period after purchase to allow customers with disabilities to cancel their contracts using up to 100% of their plan’s voice, text or data during a 30-day extended trial period.