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The NaviLens System is Helping Blind Travelers Find Their Way Around Town

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The NaviLens system has been spreading across Barcelona’s transit system during the last few months with pixelated stickers. Each is a 5×5 stack of brightly colored squares on a black card.

Across the city’s network of buses, trains, and trams traveling up the steep hillside of Montjuïc, the tags are stuck near exits, platforms, escalators, ticket booths, intercoms, and passageways.

This is a program by Transports Metropolitans de Barcelona (TMB), the public transport service, to make the city easier to access and navigate for its thousands of visually impaired citizens.

The system has been developed by the Mobile Vision Research Lab at the University of Alicante, in partnership with Spanish startup NaviLens. Using a smartphone camera and a free app for iOS or Android, visually impaired people can scan the codes and hear what information is stored within them.

This can be anything from public-transport timetables to obstacles they should be aware of, or physical descriptions of the surrounding environment. Users can also download plain tags and customize them to add to anything they like, perhaps to label food boxes or personal documents, for example.

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The QR code has been around since 1994. But to make its system work, NaviLens had to redesign the bidirectional code from scratch. A 5-inch-wide NaviLens card can be read by a phone from 12 meters (39 feet) away, in a 30th of a second—the time it takes a smartphone camera to grab a single frame.

The phone doesn’t need to focus and can scan tags at up to a 160-degree angle even while in motion. The accompanying app can register over 200 tags in a single frame.

“It really seems like magic when you read a label several meters away,” says Barcelona resident Juan Nuñez, who is visually impaired. “Until now there was no alternative but to learn the layout of the stations by memorizing the routes to follow.”

As users sweep their environment with a smartphone, audio cues allow them to find and center the tag in the phone’s field of view. A shake of the wrist prompts the details contained within the tag to be read out (visually impaired travelers are often holding a guide dog or cane with their other hand).

The information can vary depending on where the user is standing in relation to the tag, and can be programmed in multiple languages, with the phone automatically selecting its native language—important for a city that receives almost 10 million visitors every year. After a successful pilot along a single subway line and bus route, the NaviLens system is being expanded to all 159 Metro stations and 2,400 bus stops, totaling tens of thousands of tags that will form an augmented-reality infrastructure. NaviLens is hoping to expand into other European cities soon.

Neosistec, the parent company of NaviLens, has also developed a separate app for sighted people that uses the tags to generate augmented-reality signposts pointing users to their destination.

The firm joins a crowded marketplace for navigation apps aimed at the visually impaired.

“NaviLens stands out from the rest because these others mostly use GPS, and Bluetooth beacons have to be installed indoors,” says Raül Casas of TMB’s universal accessibility technical office.

Other blind and visually impaired users beyond Barcelona have also been impressed. Marc Powell, a blind judo player who competed in the 2012 Paralympic Games, helps head up the innovation department of the UK’s Royal National Institute for Blind People, which has also been trialing the system.

“We’ve found there’s a bit of skepticism at first,” he says, “but it soon turns into a bit of a giggle, and a wow moment of surprise—did I really just detect something 15 meters away? Knowing what’s around: a quiet room, a vending machine, all of those things bring the building back to life.”

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