Tile has announced the launch of new Tile Mate and Tile Pro Bluetooth trackers that feature longer range, louder volumes, and most important, replaceable batteries. Additionally, the company has announced Tile Premium, an offering that includes free battery replacements, smart alerts, 30-day location history, and more.
With the new versions of Mate and Pro, customers can keep their favourite Tiles indefinitely, and expect batteries to come with a guaranteed one-year lifespan. To meet Tile standards for usability, reliability and durability, the team spent a year perfecting the entire user experience, including extensive testing a wide variety of battery doors. Tile also have increased the ring volume and Bluetooth range for both products. Tile Mate has a Bluetooth range of 150 feet and Tile Pro offers an unprecedented Bluetooth range of 300 feet.
Tile Premium
Free Battery Replacements: Premium subscribers are eligible to receive free, automatic battery replacements annually for an unlimited number of Tiles in their account. Batteries are shipped prior to one-year post activation, eliminating the need to search for and purchase replacement batteries.
Smart Alerts: Tile has always helped customers find their missing items, but now with Smart Alerts, Tile helps Premium subscribers take a proactive approach to keeping track of their valuables. Subscribers can set up alerts to be notified when they leave home without specific Tiled items, saving precious time for today’s busy lifestyle. Smart Alerts is launching in Beta.
Unlimited Sharing: Multiple Tile users can now manage the same Tile device making it easier to track shared items, like the living room remote. All shared users can ring the Tile when within Bluetooth range and view the “Last Place Seen” to help find lost items.
Location History: Customers can now view the 30-day location history of each of their Tile devices. This is the longest offering of location history available today. The ability to access where a Tile has been enables users to retrace their steps to find lost items.
Extended Warranty: Premium subscribers will receive extended warranty for a full three years on all new Mate and Pro devices. All Tiles go through rigorous physical stress tests and are built to last well beyond just 1 year. As a Premium subscriber, if your Tile fails within the first three years, Tile will replace it.
Premium Customer Care: In addition to email and online chat, Premium subscribers can access an exclusive text line with Tile’s support team. Customers can text directly through the Tile app for expedited support.
Pricing and Availability:
Tile Mate retails for $25 and Tile Pro for $35 (2 for $60). Tile Premium is available for $29.99 annually or $2.99 monthly with a free on-month trial. You can sign up for Tile Premium via thetileapp.com or through the Tile app for Android or iOS.
