Cullen demonstrates the new accessibility features found on Comcast’s X1 cable box. You can browse the guide, set your DVR, as well as browse for movies using the on demand service with speech output from the cable box.
Customers who rely on accessibility services including video description and voice guidance now have direct access to a specially trained customer support team via Comcast’s Accessibility Center.
Customers can reach the center between the hours of 7:00 AM and 12:00 AM ET, seven days a week, by:
Using their accessible chat service.