How to Reset Your Dropbox Password

As long as you remember your password, you can sign in to dropbox.com and change your password through your account settings.
If you can’t sign in to your Dropbox account, a quick way to reset your password is to visit the Forgot password page. You can also try one of the methods below.

How to change your password (if you still remember the old one)

If you’re already signed in to dropbox.com, you can update your password in your account settings.

1. Open dropbox.com in your web browser.
2. Select the avatar at the top of any page.
3. Select Settings.
4. Select the Security tab.
5. In the Password section, select Change password.
6. Enter the email address you used to create the account.
7. Check your email inbox, and select the link in the email you received to reset your password.
8. If you don’t receive the reset email, check the spam folder of your inbox. If the reset email isn’t there, try adding no-reply@dropbox.com to your address book and then resending the password reset email.

How to reset your password on dropbox.com

1. Open dropbox.com in your web browser.
2. Select Sign in.
3. Select Forgot your password?
4. Enter the email address you used to create the account.
5. Check your email inbox, and select the link in the email you received to reset your password.

Your new password will automatically apply to any computers or mobile devices linked to your account.

How to reset your password on the desktop app

1. Select the Dropbox icon in your system tray or menu bar.
2. Select the globe icon to be redirected to dropbox.com.
3. Select your name at the top of the screen.
4. Select Settings.
5. Select the Security tab.
6. Select Change password.
7. Enter the email address you used to create the account.
8. Check your email inbox, and select the link in the email you received to reset your password.

When using the Dropbox desktop app, you only need your password when you first install the app, or whenever you link or relink your computer to your Dropbox account.

How to reset your password using the Dropbox mobile app

If you’ve lost access to the email account associated with your Dropbox account, you can reset your password by sending a notification to your phone or tablet. You’ll need to be signed in to the Dropbox mobile app on an iOS or Android device for this method to work.

1. Sign in to dropbox.com or the Dropbox mobile app with your expired password.
2. Select I can’t recover my account using this page.
3. Select Yes.
4. Select Send notifications. This will send notifications to all your linked devices.
5. When you see the notification on your linked device, select Details.
6. If you’re resetting on a web browser, select Continue. If you’re resetting in the Dropbox app, select Yes.
7. Enter your new email address.
   You’ll need access to this email account to reset your password.
8. Select Submit.
9. Locate a password reset link in your new email’s inbox.
10. Select Reset password.
11. Enter your new password.
12. Select Submit.

After you reset your password, your Dropbox account email will be switched to your new email.